MUSCLE HAMMER SUPPORT
HOW TO GET GOOD RESULTS FROM YOUR MUSCLE HAMMER
FASTEST WAYS TO BREAK YOUR MUSCLE HAMMER AND VOID YOUR WARRANTY
All of these will VOID your Warranty, so PLEASE don’t do them!
Using too much pressure when using your muscle hammer.
If you apply too much pressure when using your Muscle Hammer, you can break the motor off of its mountings. If you want a more aggressive massage, switch to a more aggressive tip, that way you won’t have to apply more pressure and potentially break your massager and void your Warranty.
Get sand or dirt in the motor.
DON’T DO IT.
Drop it on a hard surface.
Like any cell phone, laptop computer or tablet, your Muscle Hammer may break if you drop it on a hard surface. DON’T DO IT.
Get water in the motor.
Obviously, this is an electrical device that can be broken if it gets wet. DON’T DO IT.
Opening and trying to fix your muscle hammer yourself.
DON’T DO THIS. If your Muscle Hammer has issues, please contact us explaining the issue. Let our expert technicians diagnose and fix the problem for you.
WHAT TO DO IF YOUR MUSCLE HAMMER GETS REALLY LOUD
DO NOT TAKE IT APART AND TRY TO FIX IT YOURSELF.
Email us immediately and let us know what is happening. [email protected]
Shake the device and let us know if it sounds like something loose is rattling around inside the massager.
Most likely you will have to ship it back to us and let our expert technicians fix the problem. If we cannot fix it, we will send you a new one if it is still during the warranty period.
After the warranty period, we charge very reasonable fees for parts & repair.
IMPORTANT NOTE: Percussion Massagers, like so many other motor driven devices subject to intense vibration, will tend to get louder over time. This is UNAVOIDABLE. If your Muscle Hammer is just getting slightly louder, that is not an acceptable reason to request a repair or replacement.